FAQ

Creating an account at Spinfinity Casino is quick and straightforward. Visit the official website and click the 'Sign Up' or 'Register' button typically located in the top corner of the homepage. You'll need to provide basic personal information including your name, date of birth, email address, phone number, and physical address. Choose a unique username and secure password for your account. After completing the registration form, verify your email address by clicking on the verification link sent to your inbox. Once verified, your account is active and ready for deposits. The entire process usually takes less than five minutes, and your personal information is protected by advanced encryption technology. Remember to provide accurate information as this will be verified during the withdrawal process to prevent fraud and ensure compliance with gaming regulations.

Spinfinity Casino offers generous welcome packages to new players. Their primary welcome bonus is a 300% match up to $9,000 plus 350 Extra Spins, divided across your first three deposits. This gives you substantial bonus funds to explore their game selection while extending your playing time. For cryptocurrency users, there's an exceptional 500% Crypto Bonus up to $5,000 with just a $10 minimum deposit. This crypto-specific offer comes with a 50x wagering requirement. Both bonuses allow you to maximize your initial bankroll significantly. Keep in mind that all bonuses have specific terms and conditions, including wagering requirements that must be met before withdrawing any winnings. The welcome package is designed to give you a comprehensive introduction to what Spinfinity has to offer, combining bonus funds with free spins on popular slot titles like Nova7s Slots.

Spinfinity Casino currently offers a No Deposit Bonus with code NDB40, giving new players $40 free upon registration. This bonus comes with a 40x wagering requirement and is playable on slots games. The maximum cashout from this bonus is capped at $200, making it a risk-free way to test the casino's game selection. To claim this bonus, simply create your account and enter the bonus code NDB40 in the designated field during registration or in the cashier section. This offer is subject to country restrictions, so check the terms to ensure eligibility. No deposit bonuses like this one are perfect for new players who want to experience real-money gameplay without making an initial deposit. Remember that this bonus code may change periodically as Spinfinity updates its promotions, so it's always good to check the promotions page for the latest offers.

Spinfinity Casino offers multiple secure payment methods for both deposits and withdrawals. For deposits, you can use credit/debit cards (Visa, MasterCard), e-wallets (Neteller, Skrill, ecoPayz), cryptocurrency (Bitcoin), bank transfers, and Interac. Deposits are typically processed instantly, allowing you to start playing immediately. The minimum deposit amount varies by method but generally starts at $10 for crypto and $20-$30 for other methods. For withdrawals, Spinfinity processes requests within 24-48 hours, though cryptocurrency withdrawals are often faster. Available withdrawal methods include Bitcoin, bank transfers, courier checks, and e-wallets. The minimum withdrawal amount is typically $100, with maximum limits varying by payment method. Cryptocurrency withdrawals often have higher limits and faster processing times. Remember that you'll need to verify your identity before your first withdrawal by providing identification documents, which is standard practice for security and regulatory compliance in online casinos.

Spinfinity Casino operates under a gaming license, though specific licensing information isn't prominently displayed on their website. The casino employs industry-standard security measures including SSL encryption to protect player data and financial transactions. They use certified Random Number Generators (RNGs) to ensure fair gameplay across all their Real Time Gaming titles. Spinfinity adheres to responsible gambling practices and age verification protocols to maintain a safe gaming environment. While they may not be regulated by the most prominent gaming authorities like the UK Gambling Commission or Malta Gaming Authority, they follow standard industry practices for secure and fair gaming. Players should always review the casino's terms and conditions page for the most up-to-date information regarding their licensing status. If you have specific concerns about regulation, you can contact their customer support team directly for clarification on their current licensing and regulatory compliance.

Spinfinity Casino offers reliable customer support options to address player concerns quickly and efficiently. Their primary contact method is email support via support@spinfinity.com, where their team typically responds within 24 hours. While the casino doesn't advertise 24/7 live chat on their main page, they may offer this feature once you're logged into your account. Before contacting support, you might want to browse this FAQ section as many common questions are already answered here. When reaching out to customer service, it's helpful to provide relevant details like your username, the nature of your query, and any error messages you've encountered to facilitate faster resolution. Spinfinity's support team can assist with account issues, bonus inquiries, technical problems, responsible gambling tools, and payment questions. Their representatives are knowledgeable about all aspects of the casino's operations and can provide guidance in English.